Returns & Refunds
-
We offer a 7-day return and refund policy. You may request a return and refund within 7 days of receiving your order. If you would like to return an item, please email info@sabrikii.com to confirm the details and receive the return instructions before sending anything back.
-
To start a return, email info@sabrikii.com with your order number, the item you wish to return, and the reason for your request. Our team will review your request and provide the relevant details and step-by-step instructions. Please contact us before shipping the item back so we can guide you through the correct process.
-
We're sorry if your order arrives damaged. Your shopping experience matters to us, and we'll work with you to find a suitable solution. Please contact info@sabrikii.com or leave us a message through our chat window. Include your order number, a description of the damage, and clear photos of the item and packaging. Depending on the circumstances, we may arrange a replacement, offer appropriate partial compensation, or discuss another suitable resolution with you.
-
Please contact us at info@sabrikii.com or through our chat window with your order number and clear photos of the item received. We'll review the issue and work with you to determine an appropriate solution.
-
Once your refund has been approved, we generally process it within 48 hours and notify you by email. Please note that the time it takes for the funds to appear in your account may depend on PayPal and the relevant financial institutions.
-
Please contact info@sabrikii.com to discuss your request. We'll review the circumstances and let you know what options may be available.